The correct choice of the solar company that will supply the solar system components is the base, success crucial factor and the first important task you should take care of. You need to find out more details about the solar company and the solar components they provide before dealing with a certain. Here below, we shall summarize the clarifications you need to get, and better if it can be written signed/stamped clarifications from the best solar company.
Products and Services
Is the company employing certified solar system installers or just hiring individuals every time they install the solar system? Of course, it will be much better if the installers are CEC accredited or have other strong standard accredit. Consider whether the company offers additional services like energy storage solutions, monitoring systems, and maintenance packages.
Experience and Reputation
Is the solar company certified by well-known and established organizations in solar systems? And does it follow codes and standards in installing different solar system components? You need to check these certifications and verify them. Does the solar company exist locally in your city? That would be great if it is so, as it will be easy to contact it for maintenance/repairs/checks that you may need in the future.
The best solar company should have with strong technical base, not just a marketing company exists on the internet. How long the solar company has been in the market? And how many solar systems have they installed? These are very good indications about company quality.
Typically solar system lifetime is more than 20 years, so it’s important to ask the solar company how it will support you in the coming 10 years or 20 years. Some companies have creative ideas on how to support you, so you need to check with them. What are solar components manufacturers & brands the solar company installs? Does this company use/install well-known brands/manufacturers components? Or does it just buy different cheap models from the market?
What are the reference projects the solar company has already installed? You need to get their contact info, and please visit these sites yourself without the accompaniment of the solar company.
Warranties and Guarantees
Ask the solar company about the warranty period they offer, and how they honor the warranty period. For example: If one of the solar panels faulted, how would they handle this? Also, will the warranty cover labor works or just spare parts? Generally, if you have an experienced and certified installer, then this will not be an issue.
For mounting accessories, such as solar charge controller and solar water pump, please confirm with the solar company they use certified and high-quality components.
Site Assessment and Customization
A good company will perform a thorough site assessment before providing a final quote. This ensures the system is tailored to your specific needs. Ensure the company offers customized solutions rather than a one-size-fits-all approach.